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Call RecordingCall recording ... wherever you are. The Hosted intelligent Call Recording service offers true device independence. Record your business critical calls on either landline, IP extension or mobile. Distributed Call Centre AgentsEnabling dispersed staff to function as a contact centre. The Hosted intelligent Contact Centre service comes into its own as a group of professionals serving a customer base on a flexible time and location basis. Auto AttendantProviding the necessary customer attention. The primary function of Auto Attendant is to allow you to create, inhouse, a relatively simple voice response system which can be controlled by your business, allowing you to respond rapidly to changing circumstances and present a professional voice response solution to your customers and suppliers. Interactive Voice Response (IVR)Rapid and user friendly communications. The Hosted Interactive Voice Response (IVR) service contains a set of powerful telephony functions that can be slotted together quickly. Applications are easy to build and very straightforward to maintain and modify. Large scale conferencingEffective and cost efficient. Instant conferencing with your staff or team, irrespective of their location, without extortionate costs or valuable time being wasted. Corporate MailboxAccess all your messages on-the-move. The Hosted Corporate Mailbox service offers the flexibility of having a simple, yet effective voice mail service or combining this with fax mail to provide a business class messaging service. Access your messages, anywhere, anyhow... |
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